Privacy Policy

Last updated: December 12, 2025

1. Introduction

Orkyd, owned and operated by LarkTek, LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flower shop point of sale software platform (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, and contact information
  • Business information (flower shop name, address, license numbers)
  • Payment and billing information
  • Account credentials and preferences

2.2 Customer and Order Data

As a point of sale platform, we process sensitive data including:

  • Customer names and contact information
  • Order history and preferences
  • Financial and payment records
  • Delivery addresses and special instructions
  • Documentation and records

2.3 Technical Information

We automatically collect certain technical information:

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and analytics data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our Service
  • Processing orders and transactions
  • Managing user accounts and authentication
  • Processing payments and billing
  • Communicating with you about our Service
  • Improving our Service and developing new features
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and sensitive data at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

Important Disclaimer: While we strive to maintain the highest standards of data security and protection, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information, and you acknowledge and agree that you transmit information to us at your own risk.

6. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. Order and transaction records may be retained longer due to regulatory requirements.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our Service may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: